Digital Government Summit

 
 
 

ProudCity Digital Government Summit is a series of webinars with leading public and private sector experts providing insights into key aspects of local digital government.

 

Details

All summit sessions are free and open to anyone. To RSVP for a session, register for each you wish to attend. Once you register, you will receive detailed information about how to access and engage during the online presentations.

Topics

Who should attend

  • Government executives
  • Elected officials
  • IT/digital leaders
  • PR/communications
  • Civic tech enthusiasts
  • Efficiency/performance teams

 

Empowering Effective Digital Government from the Top

Speakers

Cristine Alilovich

Cristine Alilovich
Assistant City Manager
City of San Rafael (CA)

Rebecca Woodbury

Rebecca Woodbury
Senior management analyst
City of San Rafael (CA)
 

Luke Fretwell

Luke Fretwell
CEO
ProudCity
 

 

Description

Effective digital government starts at the top with executives -- from city managers to city council -- embracing a new approach to leadership on technical and organizational cultural issues. In this fireside chat with City of San Rafael Assistant City Manager Cristine Alilovich and Senior Management Analyst Rebecca Woodbury, we’ll discuss the role of leadership in enabling a holistic culture of iterative, proactive, digital public service.

Topics

  • Building and empowering the internal team to effectively execute digital
  • Rethinking your approach to procuring, releasing and managing technology
  • Creating sustainable strategies that eliminate long-term technical debt

Details

  • When: December 6 · 10:30 a.m. PT / 1:30 p.m. ET
  • Where: Online
  • Price: FREE

Register  

Public Service with Great Government Websites

Speakers

Stacy Schweikhart

Stacy Schweikhart
Community Information Manager
Kettering (OH)
 

Luke Fretwell

Luke Fretwell
CEO
ProudCity
 

 

Description

As the pace of technology gets more and more exponential, antiquated systems are causing problems for administrators and the public. Learn about the key components of a successful, sustainable government websites.

Topics:

  • Services vs. software
  • Security protocol
  • Accessibility
  • Mobility
  • Content
  • Launch strategy

Details

  • When: TBD
  • Where: Online (webinar)
  • Price: FREE

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Accessibility and Digital Government

Speakers

Alex Schmoe

Alex Schmoe
Chief product officer
ProudCity

Kirsten Wyatt

Kirsten Wyatt
Executive director
ELGL
 

 
 

Description

Accessibility isn't an afterthought -- it’s imperative (and mandated by law). Learn about the fundamental, historical, legal and technological aspects of maintaining accessible digital government services that address the needs of everyone.

Topics:

  • Section 508 + WCAG 2.0
  • Timeline for new updates
  • Motivations
  • Principles
  • Disabilities
  • Best practices

Details

  • When: TBD
  • Where: Online (webinar)
  • Price: FREE

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Security and Digital Government

Speakers

Jeff Lyon

Jeff Lyon
Chief technology officer
ProudCity

Kirsten Wyatt

Kirsten Wyatt
Executive director
ELGL
 

 
 

Description

Security and compliance isn't just the IT deparment's problems -- it's everyone that uses technical systems -- from email to software to the Internet. Learn about the elements of a successful security strategy and how you can best adopt them.

Topics:

  • Cyber threats
  • User privacy (HTTPS)
  • Multi-factor authentication
  • Compliance

Details

  • When: TBD
  • Where: Online (webinar)
  • Price: FREE

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311 for Small Cities and Towns

Speakers

Caroline Smith

Caroline Smith
Co-director of marketing
SeeClickFix

Margaret Lee

Margaret Lee
Co-director of marketing
SeeClickFix

Luke Fretwell

Luke Fretwell
CEO
ProudCity
 

 

Description

311 isn’t just for big cities anymore. So what can 311 in a small town look like?

With increasingly advanced, lightweight technology, small towns are quickly catching up to big cities. Small towns can use these tools to be more efficient and responsive — all without hiring staff and all within budget.

Hear the stories of three small towns and cities across the country that are using 311 technology to transform their communities.

Topics:

  • Using technology for 311
  • Affordable, lightweight technology for small towns
  • Examples of small towns using tech
  • Managing requests and work orders
  • 311 without hiring staff

Details

  • When: TBD
  • Where: Online (webinar)
  • Price: FREE

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Archiving Digital Government

Speakers

Ira Dixon

Ira Dixon
Customer & partner success manager
PageFreezer

Luke Fretwell

Luke Fretwell
CEO
ProudCity
 

 
 

Description

Are you clear on the requirements for – and differences between – open records, archiving, FOIA, data authenticity and data integrity when it comes to your agency’s website and social media accounts? Do you know the difference between state and federal regulations governing the matter?

Topics:

  • Differences between Freedom of Information Act (FOIA) and Open Records requests
  • Requirements and options for website and social media archiving
  • Understanding data authenticity and data integrity
  • Highlights of archiving vs back-up
  • Why social media and website data is so hard to collect
  • Highlights of archiving vs back-up
  • Costs of non-compliance with open records laws

Details

  • When: TBD
  • Where: Online (webinar)
  • Price: FREE

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Government and Software-as-a-Service

Speakers

Rebecca Woodbury

Rebecca Woodbury
Senior management analyst
City of San Rafael (CA)
 

Dan Ralley

Dan Ralley
Assistant City Manager
Upper Arlington (OH)

Rachel Keyser

Rachel Keyser
Strategic Initiatives Manager
ViewPoint
 

Luke Fretwell

Luke Fretwell
CEO
ProudCity
 

Description

Using cloud-based software is standard practice for modern industries and most consumers, yet many local governments have still not fully understood and adopted this technology.

Topics:

  • What are the major differences between traditional client/server and SaaS?
  • How can SaaS improve internal efficiency and improve public services?
  • How does the technology underlying SaaS address things like scalbility, security, and adaptability?
  • Lessons learned

Details

  • When: August 3, 1:00 p.m. EST
  • Where: Online (webinar)
  • Price: FREE

Watch  

Online Government Forms and Payments

Speakers

Kirsten Wyatt

Kirsten Wyatt
Executive director
ELGL
 

Kevin Herman

Kevin Herman
Chief operations officer
ProudCity

Matt Yalowitz
Head of Stripe Public Sector Business
Stripe

Eric Lasker

Eric Lasker
Enterprise Partnerships
Stripe

Description

Whether it’s permits, parking tickets, registrations or taxes, a big aspect of government engagement entails online payments. Making online payments available and accessible not only streamlines government processes, but also makes the user experience much more delightful, leading to a stronger sense of confidence in public sector leadership and services.

Learn about online forms and transaction protocol and how governments can quickly and easily create online forms and payments with ProudCity Forms and ProudCity Payments (powered by Stripe).

Topics

  • Accepting mobile and accessible payments
  • Setting up online forms and payments in minutes
  • Security standards and protocol
  • Reporting and compliance
  • Manage, reconcile and payout

Details

  • When: TBD
  • Where: Online
  • Price: FREE

Watch  

Request for ideas

Have feedback on a webinar you'd like us to organize?

Share your ideas  

Supporters

ELGL

CivicActions

SeeClickFix

NextRequest

PageFreezer

ViewPoint Government Solutions

ProudCity

         

Hero unit image: Fireworks by Vivian Ziereisen from the Noun Project